Templates for people who keep the lights on

Spreadsheet templates for IT and ops teams. Paste in your data, get the report. Fewer late nights, fewer dead-eyed Mondays.

Service Desk KPI Dashboard Excel template preview

Service Desk KPI Dashboard

Paste in your ticket export and get a leadership-ready dashboard: ticket volume, SLA compliance and agent performance, charted automatically.

SLA compliance flagged green/red against your target
Agent performance table and chart
Three charts that update themselves

Excel (.xlsx) · Microsoft 365 and Excel 2016+ · 14-day money-back guarantee

$24 Get it on Gumroad

More templates are being dug up. Get notified: productivezombie.gumroad.com